ORDERING FROM THE OUTLET (FAQ)
Do you ship outside of the United States?
Yes. If you have a confirmed Paypal address, we can accept payment via Paypal. We do need additional shipping and payment information so the "Buy Now" button will not work for purchases outside the US. International buyers, please email us with the item number you are interested in and we will respond promptly.
When will my order arrive?
Orders are filled within 2 working days after payment is received. US shipments are made via UPS ground (1-6 days). Shipments outside the US are made via USPS (typically 12-15 days).
I think I see the board I want, can I have more or better pictures?
Yes but we request payment first. If you decide not to complete the transaction, the funds will be redeposited into your Paypal account.
What is your return policy?
We gladly accept returns on products that have not been milled or altered within 30 days purchase date.
Can I buy if I don't have a Paypal account?
Yes. We can accept payment by check or wire transfer. We do require funds to clear before any materials are released, so the transaction may take a little longer.
I have more questions, can I speak with someone?
Yes. Please call us in the office at 909-256-4583. We are in the warehouse most of the day so if you reach voicemail please leave your information. You may also email us here. Either way, we will respond promptly.